Privacy Policy

Last Updated: April 2026

Reclaim Men's Health, operated by Founders Commerce LLC ("we," "our," "us"), values and respects the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and share personal information when you visit tryreclaim.org or purchase our products. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information when you provide it directly to us, and automatically when you use our website.

Information you provide: Name, email address, phone number, shipping and billing address, payment information, account login credentials, feedback, survey responses, and any other content you submit through our website, email, or phone.

Information we collect automatically: IP address, browser and device type, operating system, referring URLs, pages visited, usage data, order history, approximate geolocation (based on IP), and analytics data collected through cookies and similar technologies.

If you choose not to provide certain information, some features or services may not be available to you.

How We Use Your Information

We use personal information for the following purposes:

— Processing and fulfilling your orders and subscriptions
— Communicating with you about your account, orders, and customer support requests
— Sending marketing and promotional emails (you may opt out at any time)
— Improving our website, products, and services
— Analyzing website usage and customer behavior
— Preventing fraud and ensuring security
— Complying with legal obligations

How We Share Your Information

We do not sell your personal information in the traditional sense. However, we may share your information with third parties in ways that could be considered a "sale" or "sharing" under certain state privacy laws (such as the California Consumer Privacy Act). These third parties include:

— Payment processors (e.g., Shopify Payments, PayPal) to process transactions
— Shipping and fulfillment providers to deliver your orders
— Email marketing platforms (e.g., Klaviyo) to send communications
— Analytics providers (e.g., Google Analytics) to understand website usage
— Advertising platforms (e.g., Meta/Facebook) for targeted advertising
— Legal and regulatory authorities when required by law

You may opt out of the sharing of your data for targeted advertising purposes. See "Your Privacy Rights" below.

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies for the following purposes:

— Essential cookies: Required for website functionality, shopping cart, and checkout
— Analytics cookies: Help us understand how visitors use our website
— Advertising cookies: Used to deliver relevant ads and measure campaign effectiveness
— Preference cookies: Remember your settings and preferences

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality. Most browsers also support "Do Not Track" signals — we honor these where required by applicable law.

Data Security

We use industry-standard security measures to protect your information, including SSL encryption for all data transmitted through our website and secure payment processing through PCI-compliant providers. However, no method of electronic transmission or storage is 100% secure. You are responsible for safeguarding your account credentials.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction data is retained for at least 7 years for tax and legal compliance purposes. You may request deletion of your data at any time (see "Your Privacy Rights" below).

Your Privacy Rights

Depending on your location, you may have some or all of the following rights regarding your personal information:

— Right to Know: Request what personal information we have collected about you
— Right to Access: Receive a copy of your personal information
— Right to Delete: Request that we delete your personal information
— Right to Correct: Request that we correct inaccurate information
— Right to Opt Out of Sale/Sharing: Opt out of the sharing of your data for targeted advertising
— Right to Non-Discrimination: We will not treat you differently for exercising your privacy rights
— Right to Data Portability: Receive your data in a commonly used format

To exercise any of these rights, contact us at support@tryreclaim.org with the subject line "Privacy Rights Request." We will verify your identity and respond within 45 days as required by law. You may also designate an authorized agent to make requests on your behalf.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

— Right to know what personal information we collect, use, disclose, and sell
— Right to delete personal information we have collected from you
— Right to opt out of the sale or sharing of your personal information
— Right to correct inaccurate personal information
— Right to limit use of sensitive personal information
— Right to non-discrimination for exercising your CCPA rights

Do Not Sell or Share My Personal Information: We may share personal data with advertising partners (such as Meta/Facebook) for targeted advertising, which may constitute a "sale" or "sharing" under the CCPA. To opt out, email us at support@tryreclaim.org with the subject line "Do Not Sell My Personal Information." We will process your request within 15 business days.

In the past 12 months, we have collected the following categories of personal information: identifiers (name, email, address, phone), commercial information (order history, subscription data), internet activity (browsing data, device information), and geolocation data (approximate, based on IP address).

Other State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws may have similar rights to those described above. To exercise your rights, contact us at support@tryreclaim.org. We will respond in accordance with applicable law.

Children's Privacy

Our website and products are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child, we will take immediate steps to delete it. If you believe a child has provided us with personal information, contact us at support@tryreclaim.org.

International Data Transfers

Our website and services are operated in the United States. If you access our website from outside the US, your information will be transferred to and processed in the United States. By using our website, you consent to this transfer. Where applicable, we use appropriate safeguards for international data transfers in compliance with data protection laws.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with the revised date. If we make material changes, we will notify you by email or through a prominent notice on our website. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Founders Commerce LLC dba Reclaim Men's Health
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110, United States
Email: support@tryreclaim.org
Phone: +1 (307) 243-4088
Hours: Monday–Friday, 9am–5pm MT